Table of Contents



  1. Are high quality windows worth the cost?
  2. How do I know which window is right for me?
  3. What do I have to do to prepare for the installation?
  4. How long will my home be open to outside elements?
  5. Do I have to be home for delivery & installation?
  6. Do I have to make arrangements for removal of the old windows?
  7. What is Low-E and Argon?
  8. Condensation ... ?


  1. What are the signs of a roof in trouble?
  2. What could be causing the damage to my roof?
  3. What can I do to prepare for the roofing crews arrival?


  1. Wouldn’t painting be more cost-effective than siding?
  2. What types of siding are available?

Are high quality windows worth the cost?


We think so. Using lesser quality windows to save on upfront costs will likely cost you more in the long run by way of higher electric, heating and cooling bills. On the other hand, quality windows, correctly installed by trained professionals, will more than pay for themselves by saving you money on energy bills, improving ease of opertion and preventing damage to interiors throughout their lifetime.


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How do I know which window is right for me?


During your scheduled consultation, one of our highly-qualified and knowledgeable sales representatives will provide you with live samples and literature, and answer any questions you may have to assist you in making an informed decision. In addition, we have provided links to detailed information about the high-quality products used by Classic Window Systems, throughout our web, should you feel that you need or want more information.


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What should I expect and how should I prepare for the installation?


After scheduling your free evaluation and estimate, one of our highly qualified and trained prefessionals will meet you on-site, where they will take measurements, evaluate the project and make recommendations if warranted and/or requested.


Following the evaluation, a proposal will be submitted. Upon acceptance of the proposal, we will then contact you a couple of days prior to our arrival so that you may prepare for the installation.


We ask the you please clear what you can from the area immediately adjacent to the windows being replaced and remove all curtains, blinds or any other window treatments.


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How long will my home be open to outside elements?


The process and time frame are usually dependant upon the weather conditions at time of installation. For example, during inclement weather or during colder months, we will take out and replace the existing window and ensure the new opening is 'weather tight' before we move on to the next window. 


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Do I have to be home for delivery & installation?


No. You do not have to be home for delivery of the windows. And while we prefer that someone be home for the installation, it is not necessay as long as prior arrangements have been made.


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Do I have to make arrangements for removal of the old windows?


No. We will clean up any job related debris and remove all the replaced windows from the site.


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What is Low-E and Argon?



Low-emittance (Low-E) coatings are virtually invisible, metallic oxide layers deposited on a glazing surface primarily to reduce the U-factor by suppressing radiative heat flow. Coating a glass surface with a low-emittance material will significantly reduce the amount of radiant heat transfer, thus lowering the total heat flow through the window.



Argon is an inert gas used by manufacturers in advanced, multi-pane windows. These inert gases are injected in the spaces between the panes as an additional option because of their ability to transfer less heat than air.


Energy efficient windows using Low-E and Argon will save you money by minimizing air leakage and improving the thermal performance of your windows.


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Condensation ... ?


"Condensation can occur wherever warm, moist air comes in contact with a colder surface, which is why it usually happens during the winter. During winter, the air in your house is much warmer than the air outside.


Condensation usually is first noticed on your windows because they are the most visible areas of your house. Condensation on your windows means that the air in your house has too much moisture in it. Your indoor humidity is too high. While you notice condensation first on your windows, it could mean that your excessive indoor humidity is causing damage elsewhere in places you can't see, such as: your walls, ceilings, floors, and your attic roof. Excessive indoor humidity can cause blistering and peeling paint, warping and rotting wood, as well as the formation of mildew.


Wood, plaster, cement, and other building materials used in new construction and remodeling produce a great deal of moisture. A new home or addition will have excessive moisture from the new foundation. Concrete does not dry completely for up to one year. Rapid drops in temperature can also create temporary condensation problems during the heating season." (Information provided by Harvey Industries, Inc. Accessed December 18,2007. Click here for more details).


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What are the signs of a roof in trouble?

  • If you notice stains on interior walls and ceilings or mold and mildew growth, your shingle underlayment may be faulty or inadequate.
  • If you have missing, cracked or curling shingles it's likely that your shingles have reached or exceeded their lifespan.
  • If you notice an excessive increase in your energy costs, you may have poor/insufficient attic ventilation which is causing your heating/cooling systems to run excessively
  • If you find that your outside paint is blistering or peeling or your shingles and/or siding is decaying, it's likely that you have poor attic ventilation, which is causing excessive moisture or high humidity.

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What could be causing the damage to my roof?


Mother Nature is probably the #1 cause of many of your roofing problems.


Snow and ice: Melting snow often refreezes at the roof's overhang because of the natural convention current within the home.  Ice dams can form and causes water to back up under the shingles and potentially seep into the interior. 


Sun: Heat and ultraviolet rays cause roofing materials to deteriorate over time.  Having multiple layers of roofing accelerates this deterioration and can shorten the life of the shingles.


Rain: When water gets underneath shingles or other roofing materials, it can work its way to the deck and cause the roof structure to rot. If not addressed in a timely manner, the extra moisture can develop into mildew and rot elsewhere in the house, damaging walls, ceilings and insulation.


Wind: High winds can lift the edges of shingles or other roofing materials and force water and debris underneath them.


Other culprits can include:


Missing or torn shingles: The key to a roof system's effectiveness is complete protection. When shingles are missing or torn off, the roof structure and interior of the home are vulnerable to water damage and rot. 


Shingle deterioration: When shingles get old and worn out, they curl, split, discolor and lose their waterproofing effectiveness. Weakened shingles are easily blown off or torn, eminently leading to potential structural rot and interior damage if not addressed in a timely manner.


Flashing and underlayment deterioration: Many apparent roof leaks really are flashing leaks. Without good, tight flashings around chimneys, vents, skylights, and sidewalls, water can sneak into the house and cause damage to the walls, ceilings and insulation.


Condensation: Moisture which develops from a poorly ventilated roofing system, promotes decay of the wood sheathing and rafters.

Moss & Algae: Once it grows, moss and algae hold even more moisture to the roof surface, causing untimely roof shingle deterioration and staining.


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What can I do to prepare for the roofing crews arrival?


If you currently use your attic space for storage, it is highly recommended to cover belongings with old sheets or tarps.  Most apparent in older homes, roof boards tend to have spaces between them in which debris can fall through when old roof shingles are being removed.  Also, though we do take the necessary precautions to cover and protect adjacent surfaces and plantings, relocating any unnecessary, movable obstructions in the general vicinity of the home would be greatly appreciated making for easier clean up and less chance of sustaining damage from falling debris


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Wouldn’t painting be more cost-effective than vinyl or fiber-cement siding?


In the short-term, painting is definitely less costly than siding. But when making your decision, be sure to take into consideration that most homes will require repainting every three to five years. Siding, on the other hand, is an investment you’ll only have to make once. In addition, siding will add to your resale value, thus making your home worth more in the long run.


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What types of siding are available?


The most commonly used siding options available today include vinyl, fiber cement and wood.


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